While it’s true there are times we have to climb ladders still and once in a great while we even have to get out on a roof to clean a window, but for the most part those days are gone. And not only are we removing the risks of injury for ourselves, but we are thinking of you and your home insurance policy too. Look what we’re able to do using pure water and the most helpful tool in our window cleaner’s toolbox, the Water-Fed Pole (often abbreviated WFP).

If you get your windows cleaned by another window cleaning company and aren’t satisfied, what are they going to do? Tell you, “Too bad, we did the work so we’re keeping the money”? Not likely, but possibly. Most any company that wants to be in business tomorrow isn’t looking to cheat people, at least not to their faces. But, unfortunately there are companies that don’t really care about their customers. I know, because I too am a customer of many companies out there, and I am with you on being disgusted at the low quality of workmanship and worse yet, the character of those expected to be in charge and expected to CARE. I won’t name any names here, but I was in a restaurant the other day and an employee in the back was moving freshly cooked biscuits without gloves on. The man who was standing at the counter next to me was apparently waiting for a sandwich that was going to be made on one of those biscuits. Sure enough, the lady making the sandwich reached over and grabbed a biscuit that had just been moved from the oven to the warming trays by the other employee without gloves. So after he was handed his biscuit sandwich he told the lady at the register that he wanted a new sandwich made from a biscuit that was untouched by the gloveless employee. The woman at the register seemed irritated and began to argue that the gloveless employee wasn’t the one making the sandwich. Long story, short: They remade the man’s sandwich and before he left he asked the argumentative woman to get the manager so he could speak to them about the issue… and you probably already guessed it, this argumentative woman, who felt there was nothing wrong with the gloveless employee handling the biscuits, was indeed the manager!

What is the point here? People running businesses too often don’t care about your feelings and needs. This is why the “so-called competition” laugh at Streakless Windows Inc.’s Industry-leading Guarantee. They don’t care that you don’t want to have to worry if you’re going to get great service. But we do, and that’s why we don’t just offer a “100% Satisfaction Guarantee” like other companies, because all that really means is, “If we don’t do a great job and WE GET CAUGHT we’ll come back and try to fix it because we’re not refunding any of the money we got paid already anyway”. Isn’t that the type of guarantee that every company is giving whether it’s expressed or not? Then there’s the companies that offer a “Money-back guarantee”. But that means you already had to pay them, and so then you’re left worrying if you’re actually going to get the money back or if they’ll just go out of business and keep your money, or how long it will take to get your money back, 1 week, 30 days, 90 days? C’mon, we’re all adults here and we all work hard for the money we get, so let’s stop playing games with our customers’ expectations and money, and instead find out what their needs and expectations are and then OVER-DELIVER on those expectations. At least that’s what Streakless Windows believes it means to be a professional service company. Perhaps the competition doesn’t realize what SERVICE means.

For some reason it doesn’t appear to be common knowledge that the water in Arizona is what is called “hard water”, and that spraying “hard water” onto glass and allowing it to dry there causes damage to the glass. Perhaps it’s just because windows look flat and water appears to run down the glass that home-owners and often even other uneducated trade workers like painters, landscapers, flooring installers, roofers, etc. will all try to wash away their “oopsies” from off the window with a garden hose (and a scraper, but that’s another story). But the facts are that windows, and all glass for that matter, are not actually flat. Microscopically the glass has many peaks and valleys, pits and crevices. Water may run over these microscopic features of the glass, but believe me it leaves a footprint, a large one. If you’ve ever been to Kartchner Caverns you know what running water can do over time. All those stalagmites, stalactites, soda straws, cave bacon, and even the Kubla Khan were made by mineral deposits left behind from running water.

Inside Kartchner Caverns

Can water from your garden hose or sprinklers do that to your windows? Actually yes, although it doesn’t look that amazing. Unfortunately it’s actually quite irritating when your windows become damaged by mineral build-up from hard water. While magnesium and other elements are also to blame the main element that causes this problem is calcium, hence why it is often referred to as “calcium stain” and why most window cleaning companies who, like Streakless Windows, offer to rid your windows of this damage when possible, refer to this type of window restoration service as “Calcium Removal”.

“Did you say window restoration?”, you may ask. Yes, sadly the minerals actually corrode the glass surface and it needs to be restored. Chemicals can be used to remove stage 1 corrosion, but will not remove stage 2 corrosion. Up until recently stage 2 corrosion was thought to be the final straw for the poor damaged window before it moves out of your house and into the landfill. But with the use of grinders and soft abrasive pads designed for hard-water stain and graffiti-removal from glass, stage 2 corrosion can also be removed in most cases now and the glass can be polished to look as good as new.

Before Calcium Removal

After Calcium Removal

Our customers LOVE being able to see through their windows again and you will too.

Call us to schedule an appointment as quick as you can and stop the damage. And don’t forget please, stop watering your windows, they won’t grow flowers.

Do your screens look like this?

But wait, oh no! What if your screens are torn? The bees are beginning to die down for the year but the flies continue to swarm and worse yet, mosquitoes that could be carrying the West Nile virus that we are warned about every year on the local news could become a threat to you and your family. What will you do?

Don’t fret. Streakless Windows has been repairing screens, in most cases on-site, for some time now and even if you have a window that has no screen, we can build you a custom screen to make sure that your family is SAFE and you don’t have to miss out on the best part of living in Arizona, the fall weather!

For those of you that wish you could keep more of the sun out, we can also build Solar Screens, or replace the existing screen you have with Solar Screen.

Want to know how to build or re-screen screens for yourself? We don’t mind if you watch us do the work on your screens so you’ll know what works best and how to do it, then you can try it the next time you need it done. We’ve found that when our clients see the quality of the work we do and try to do it themselves it usually ends up solidifying in their minds the money paid for us to do the work was well-spent in the first place!

Call, e-mail or fill out a contact form for your free on-site screen repair quote now, and get back to enjoying the cooler weather.